Returns & Exchanges

At The Marena Group, we are committed to your comfort and recovery, which is why we offer a 30-day return policy for items in their original, unworn condition. Please ensure all tags remain attached and the medical-grade fabric is free from any signs of use or washing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all labels and hygienic liners are intact, and include the provided packing slip.

3

Ship the Item

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.

4

Receive Your Refund

Once our quality control team inspects the garment, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing